Find Your Daily Voice
Tags
Follow
News
Schools
Business
Obituaries
Police & Fire
Weather
Neighbors
Lifestyle
Politics
Sports
Events
Traffic
Legal
Real Estate
Tags
Jobs
Shop
Support Us
Follow
Find Your Daily Voice
News
Schools
Business
Obituaries
Police & Fire
Weather
Neighbors
Lifestyle
Politics
Sports
Events
Traffic
Legal
Real Estate
Tags
Jobs
Shop
Support Us
Home
About us
All sites
Advertise with us
Contact us
Terms of use
Privacy policy
Code of ethics
Site Map
© 2024 Cantata Media
Tag:
Customer Service
Paramus
News
One-Way NJ Transit Tickets Will Soon Expire After 30 Days
NJ Transit is rolling out a new policy for its one-way tickets. Beginning Monday, July 1, all one-way tickets will expire after 30 days, NJ Transit announced. All tickets purchased prior to July 1, will expire on July 31, regardless of their original date of purchase. There will be no changes to the existing refund policy, NJ Transit said. The 20-trip FLEXPASS pilot fare will be discontinued on July 1, NJ Transit said. The last date to purchase a FLEXPASS is Sunday, June 30, NJ Transit said. "We understand this change may require adjustments, and we are here to assist you," NJ Transit sai…
Shelton
Business
Hey, Flip Phone Lovers, New Consumer Cellular Store Opens in Shelton
Hey, flip phone lovers, a new Consumer Cellular, known for its old-style phones, has opened a new store in Fairfield County. Located in Shelton, store officials say they bring "award-winning" customer service, especially for the 50-plus community. In addition to getting a phone and service, customers can also get help troubleshooting their devices, ask questions about their accounts, or sign up for a new plan. The store also sells a full lineup of new smartphones. The Shelton location is one of 25 opened this year across the country. The store is open from 10 a.m. to 7 p.m., Monday…
Worcester
Business
Closing Worcester Deli Blames Labor Shortage, Rising Prices: 'Can No Longer Properly Serve You'
Owners of a Worcester deli say they are being forced to close because the cost of doing business has become untenable, and it's preventing them from providing the level of service their customers deserve. Helfand's Deli, at 143 Highland St., will shutter on Saturday, March 16, according to a note the owners posted on the restaurant's Facebook page Friday. The owners thanked their customers for their support for the past 18 months. They blamed the labor shortage and rising cost of supplies for the closure. Posted by Helfand's Deli on Friday, March 15, 2024 Cust…
Middlesex MA
Business
Tewksbury Eatery Named As Mass's Best Hole-in-the-Wall Breakfast Place By New Report
A Middlesex County restaurant that serves up some very loaded waffles has been named the best "Hole-in-the-Wall" breakfast place in Massachusetts by a new report. Vic's Waffle House, located in Tewksbury at 283 Old Main St. (Route 38), was recognized as Massachusett's best hidden gem for breakfast by Cheapism's "Best Hole-in-the-Wall Breakfast Place in Every State." According to the report, the eatery serves up waffles that are "anything but ordinary." Choices offered on the restaurant's menu include waffles loaded with fresh fruit such as peaches and apples; a bacon-stuffed waffle toppe…
South Passaic
News
Bask 46 Owner Thrilled To Be Rid Of 'Culinary Gangster' After Gordon Ramsay Revamp
It has been five months since Gordon Ramsay gave Bask46 an overhaul, and owner Steve Baskinger seems to be pleased with how things are running at his Woodland Park restaurant. "Kitchen Nightmares" aired on Monday, Oct. 2, highlighting the turmoil going on at the restaurant. Chief among the problems were the ongoing conflicts between Baskinger and executive chef Bobby Fortunato, the self proclaimed "Culinary Gangster." Ramsay took an immediate dislike to the Culinary Gangster, and forced him to straighten up. After a successful relaunch, the end of the episode revealed Fortunato quit the ne…
Nassau
Lifestyle
New Pizzeria Serves Up 'Absolutely Fantastic' Slices In Massapequa
A family-owned pizzeria is wowing diners on Long Island and beyond with its authentic Italian pies. “Wow, just wow.” Pizzeria Undici, located at 4195 Merrick Road in Massapequa, opened shop in June 2023. The Italian family-owned pizzeria had one goal: to serve the finest pizzas alongside the best customer service. In the few months since its opening, it appears to have done just that. “Long Island has a pretty good track record for pizza joints…and I suggest adding this one to your list,” wrote Nassau County resident Anthony S. on the shop’s Yelp page. Anthony and a group of his …
Essex MA
Business
L.L. Bean Adding More Massachusetts Stores; Will One Open Near You?
Outdoor clothing and equipment retailer L.L. Bean announced that it plans to expand its offerings in Massachusetts with two new stores. The company said in a recent news alert it would open stores at Hanover Crossing in Hanover on Sept. 8 and in Peabody's Northshore Mall on Oct. 6. “As a 110-year-old company, we have taken great care in ensuring we deliver exemplary customer service to everyone who visits an L.L.Bean store, shops with us online, orders through our famed catalog, or via any other touchpoint," said Greg Elder, L.L.Bean chief retail officer in a news release.…
Mamaroneck
Obituaries
Beloved Father, Dart Team Captain From Mamaroneck Dies At 49
A dart team captain from Westchester is being remembered for his love of music and his devotion to his family. Mamaroneck resident John Flynn died on Wednesday, July 5 at the age of 49, according to his obituary. A loving husband to Elsalee Jay, Flynn was dedicated to both his wife and daughter, Abigail, who he shared a deep passion for music with. In addition to music, Flynn was also a huge sports fan and closely followed the New York Yankees, New York Jets, and Buffalo Sabres. A customer service worker for many years, in his free time, Flynn could often be f…
Northern Highlands
Lifestyle
Longtime Buddies Liven Up Bergen County Dining Scene With New Restaurant
Chris Irving is diving headfirst into the restaurant business. Irving opened Eleven Central Bar and Restaurant in Midland Park last November, with his partner Paul Rosen, a longtime restauranteur. "We're really looking forward to serve the local community," Irving, a Ramsey resident, said. Eleven Central serves up delicacies like burgers, sandwiches, wings. Irving stresses that every ingredient they use is fresh. View this post on Instagram A post shared by Eleven Central (@elevencentralmp) "We're not using frozen beef," Irving said. "We…
Lehigh
Business
Albanian Chef, GF Open Bethlehem Steakhouse In Love Story For The Ages
Life has brought nothing but good things to Genc Gashi since meeting Samantha Gangewere, he says. The 26-year-old Albanian native moved to the US in 2017, and would go on to work as a chef at Three Oak Steakhouse in Easton. It was there that he met 31-year-old Gangewere, a loyal patron. Genc GashiCourtesy of Genc Gashi The two became a couple in 2021, and discovered they shared the same dream of opening a restaurant. Gashi says Gangewere's support was just what he needed to make his American Dream come true. Gashi quit his job at Three Oak last August, and that very day, the couple beg…
Nassau
News
Viral Photo Shows 'Gem' Flight Attendant Comforting Nervous Flier On Trip To JFK
Blocking a plane’s aisle is usually frowned upon, but passengers on a recent flight to New York made an exception for a heroic Delta flight attendant seen in a viral photo comforting a very nervous flier. The photo, captured by North Carolina resident Molly Simonson Lee and shared on Facebook, shows flight attendant Floyd Dean-Shannon sitting on the floor and holding a woman’s hand on a flight from Charlotte to JFK. “Check out this gem of a flight attendant,” Lee said. “This woman was so nervous about flying, so he explained every sound and bump and even sat here holding her hand when it s…
Tolland
Business
Try A 'Nutella Latte' At This Coffee Shop In Vernon
A "Nutella latte" is just one of the creative espresso drinks offered by an independent Connecticut coffee shop. Tolland County-based Vernon Coffee Roasters, located in Vernon at 520 Hartford Turnpike (Route 30), started selling the drink on Saturday, Jan. 7 and has already seen it explode in popularity, according to manager Ray Gregorie. The independent coffee shop, owned by Ayman Harby, opened in March 2022 and has seen good business since then, especially through the holiday season, Gregorie said. The business prides itself on roasting its own coffee beans and providin…
Capital District
Business
'Time To Say Goodbye': Popular Italian Restaurant In Schenectady Closing After 60 Years
After six decades of serving up classic Italian dishes, a popular restaurant in the Capital Region known for its “top notch” service is closing. John Riccitello’s Restaurant, located at 1687 Foster Avenue in Schenectady, will serve its last customer on Sunday, Jan. 29, the restaurant announced on Facebook. “After 55 years of our lives spent at the restaurant, it is time for us to say goodbye,” husband and wife owners Lewis and Donna Riccitello said. “We are sad to go, but excited to see what comes next! ✨♥️✨ Posted by John Riccitello's Restaurant on Friday, January 6, 2023 “We sincer…
Yonkers
News
Stranded, Seething: 2.5K Southwest Flight Cancellations Leave Passengers In Post-Christmas Mess
More than 2,500 Southwest Airlines flights were canceled and 8,3072 delayed as of Wednesday, Dec. 28, leaving even more passengers across the US stranded and seething. Processes and computer systems that haven't changed since the 1990s are to blame, Captain Casey Murray, the president of the Southwest Airlines Pilots Association, tells CNN. “It’s phones, it’s computers, it’s processing power, it’s the programs used to connect us to airplanes," he said, "that’s where the problem lies, and it’s systemic throughout the whole airline." The federal government said it plans on investigating. Cu…
Baltimore
News
2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess
More than 2,500 Southwest Airlines flights were cancelled and 8,3072 delayed as of Wednesday, Dec. 28 leaving even more passengers across the US stranded and seething. Processes and computer systems that haven't changed since the 1990s are to blame, Captain Casey Murray, the president of the Southwest Airlines Pilots Association, tells CNN. “It’s phones, it’s computers, it’s processing power, it’s the programs used to connect us to airplanes," he said, "that’s where the problem lies, and it’s systemic throughout the whole airline." The federal government said it plans on investigating. Cu…
Capital District
News
Caught In Historic Blizzard, NY Mom, Kids Find Overnight Refuge At Target Store (Photos)
Jessica Sypniewski was a mom on a mission: to find some place, any place, where she and her boyfriend, along with their 11-year-old daughter and 7-year-old son, could take refuge from the blinding snow and howling winds of a historic, deadly blizzard that had barreled down in western New York just before Christmas, and lasting days. The 33-year-old Erie County resident, of West Seneca, told Daily Voice the family had set out Friday morning, Dec. 23, to pick up a relative on the other side of town. On the way back, however, they found themselves caught in one of the worst winter storms the r…
Ocean
News
Lakewood Water Repairs May Cause Discoloration
New Jersey American Water crews have been performing water system improvements on Madison Avenue in Lakewood. The project is et to be completed on Friday, Dec. 2. When water service is restored, customers may experience discolored water, the authority said. If the water is discolored, run the cold water taps only, at the lowest level of the house for about three to five minutes until the water runs clear. You will not receive any further notification unless additional action is required or conditions change. For more information or to see a map of the affected area please go to http…
Carroll
News
Maryland Starbucks Employee Suspended After Labeling Customer's Cup With 'Monkey:' Reports
A longtime Starbucks customer in Maryland is up in arms after a now-suspended barista used seemingly racially-charged language to deliver her order, according to multiple reports. Monique Pugh, who has frequented Starbucks for two decades, said that she visited the coffee shop in the Westfield Annapolis Mall, but when she picked up her venti Caramel Frappuccino, it wasn’t her name that was affixed to the label. Instead of “Monique,” the receipt on the side of her cup read “Monkey,” which she believes was racially motivated, to which an employee flippantly responded, calling it a mistake w…
Alexandria
News
Virginia 7-Eleven Confirmed To Be Pumping Water Instead Of Gas In Customer's Gas Tanks
Several people have now reported water being pumped into their vehicle instead of gas at a 7-Eleven in Virginia, according to WJLA. Customers are reporting vehicle issues after pumping gas at the 7-Eleven in Sterling, claiming that "excessive" amounts of water are being found in their fuel tanks when taken to get inspected. The water in the tanks is reportedly causing several vehicles to suddenly break down, costing the effected customers thousands in estimated repairs, the outlet continues. One customer reports that over 60% of his fuel tank was found to be filled with water after filling …
Suffolk NY
Business
Sports Schmear? Miller Place Bagel Shop Owner Denies Harassing Customers Over Mets Gear
Kent Strickland welcomes all types of patrons at his Long Island bagel shop, and yes, he told Daily Voice, that even includes Mets fans. That’s why Strickland, who has owned Miller Place Bagels & Deli in Miller Place, on Route 25A, for four-and-a-half years, was baffled to see a recent post on the Facebook group, Long Island Foodies. “What do you think about an owner of a business harassing customers for wearing a hat of a sports team he doesn’t like and demanding you take it off?” reads a post from Amy Lee, of Stony Brook, that has garnered nearly 400 comments. “The first time he did…
Morris
Obituaries
Lifelong Morris County Resident, Faithful Church Deaconess Dies Unexpectedly, 39
Lifelong Morris County resident and faithful church deaconess Shanell Renee Henderson died unexpectedly on Sunday, Aug. 14. She was 39. Born in Morristown, Shanell was a “miracle child” who suffered health issues as an infant and was given a two percent chance at survival, her obituary says. “Thirty-nine years later, she exemplified the sufficiency of God’s grace and mercy,” reads her memorial. Shanell graduated from Morristown High School in 2001 before briefly attending The Chubb Institute in East Hanover. She was also a faithful member and singer in the choir at Union Baptist Church in…
White Plains
Business
Bed Bath & Beyond Accused Of Scaling Back AC In Stores Amid Drop In Sales
Bed Bath & Beyond is being accused of cutting air conditioning in its stores in an attempt to lower company expenses, according to a new report from CNN. The news outlet said in a report on Tuesday, June 28, that Bank of America conducted store visits and found that the stores are cutting the AC to try to recover for lower sales. Representatives for Bed Bath & Beyond told CNN that "... no Bed Bath & Beyond stores were directed to adjust their air conditioning and there have been no corporate policy changes in regard to utilities usage." CNN reported that the analysts from Bank …
Atlantic
News
Rising Costs Force Closure Of Popular Mexican Eatery In Atlantic City, Hundreds Express Sadness
Labor, food and rising fuel costs have forced the closure of a popular Mexican restaurant in Atlantic City. Los Amigos announced plans to close its doors in this Facebook post last week. The restaurant had been in business for 46 years. Los Amigos, located at 1926 Atlantic Ave., originally opened in West Berlin in 1976, before moving to Atlantic City two years later. “We are sorry to say Los Amigos will be closing its doors until further notice due to the poor labor market, exorbitant food costs, and fuel and energy costs,” the Facebook post said. “We would like to thank all our custome…
Alexandria
Lifestyle
Here's What You Need To Know About The New Wegmans Coming To DC & Reston
Wegmans recently announced a new location is coming to Washington DC and there's a ton in store for area residents. This will be the chain's first DC location and it comes on the heels of Wegmans' Alexandria location that opened earlier this month. The new store will be located in Northwest DC at City Ridge and will open at 9 a.m. on Wednesday, July 13, the company said in a press release. The Wegmans Washgtion Avenue locationWegmans Meanwhile, Wegmans is looking to fill 150 full-time positions at their new Reston, Va. store, located at the intersection of Reston Parkway and Sunrise…
Montgomery MD
Business
Best Reverse Phone Lookup Sites: Find Numbers Or Who Is Calling You
How many times have you gotten a call from an unknown number? This is a frequent occurrence for many people, especially with the rise of imposter spam calls contacting hundreds of cell phones at once. Many call with a promise to lower your credit card interest rates or pretend to be someone from the IRS and insist your taxes are overdue. The good news is that various online tools and phone lookup services can help identify these unknown callers. A reverse phone lookup service is the easiest and most convenient way to reveal the identity of the individual or business trying to reach you. T…
Essex NJ
News
'Don't Be a Douchebag': Texts From North Jersey Restaurant To Customer Go Viral
Antagonistic messages between a North Jersey restaurant and a customer checking the status of his food have gone viral. Montclair's Joe Stephen reached out to Get Stuffed in Union to see where his Uber Eats delivery was earlier this month, when the owner quickly became antagonistic, according to text messages and a report by NJ Advance Media. Stephen tells the restaurant it's been more than 45 minutes that he's been waiting. "Bumper to bumper everywhere and flooding everywhere," the restaurant says. "Getting driver info and it's not due yet — would you like us to ask somebody to jump into …
Pleasantville
Lifestyle
Popular Bakery Has Been A Hudson Valley Staple For Three-Quarters Of A Century
A longtime Hudson Valley bakery has made a name for itself thanks to its fresh bread and wide variety of baked goods. The owners of Rockland Bakery established their first location more than 75 years ago, according to the bakery's website. The owners now operate several distribution centers across New York, Pennsylvania and New Jersey, including one located in Rockland County hamlet of Nanuet. Guests have praised the Nanuet location for its fresh bread and good service. "It's seriously impossible to not give a bakery 5 stars when there's endless amounts of fresh bread coming out eve…
Brookfield
Business
Fairfield County Butcher Shop Cited For Top-Quality Meats, 'Amazing' Sandwiches
A Fairfield County butcher shop has seen praise from online reviewers for its quality meats and sandwiches. Old Greenwich Butcher Shop is located at 232 Sound Beach Ave. in Greenwich. The shop offers a selection of gourmet sandwiches, such as "The Pastrami," made with thin-sliced pastrami, swiss cheese, sauerkraut and Dusseldorf mustard. Some other sandwiches offer to include Caprese and grilled chicken sandwiches. Online reviewers have cited the butcher shop's service. "Top quality meats matched by excellent service," George C., of Greenwich, said in a Yelp review. "You're ge…
Suffolk NY
Lifestyle
Long Island Deli Known For Classic Bacon, Egg, Cheese Offers Wide Variety Of Fresh, Hot Food
A well-known Long Island deli offers a wide variety of options, from classic breakfast sandwiches to desserts and salads. Woodbury Country Deli is located at 153 Woodbury Road in the Nassau County hamlet of Woodbury. The deli is open on weekdays from 4 a.m. to 9 p.m. and on weekends from 4 a.m. to 8 p.m., although they are subject to change due to season. Online reviewers have praised the eatery's breakfast offerings, including classics such as bacon, egg and cheese, and sausage, egg and cheese sandwiches, along with omelets and a selection of baked goods. The deli also offers s…
White Plains
News
Southwest Cancels 1,800-Plus Weekend Flights, Citing Air Traffic Control Issues, Weather
Southwest Airlines has canceled more than 1,800 of its flights this weekend, citing bad weather and air traffic control issues. According to a report from CNBC, the airline canceled 1,000-plus flights on Sunday, Oct. 10, after canceling 808 on Saturday, Oct. 9. "ATC issues and disruptive weather have resulted in a high volume of cancellations throughout the weekend while we work to recover our operation," the airline tweeted on Saturday. "We appreciate your patience as we accommodate affected Customers, and Customer Service wait times are longer than usual." ATC issues and disruptive w…
Mount Pleasant
News
NY Reaches Record Settlement With Broadband/Cable Provider Altice Over Tropical Storm Response
New York State has reached a record-setting settlement with broadband and cable provider Altice for the company’s muted response to Tropical Storm Isaias, which left some without service for upwards of two weeks. Gov. Andrew Cuomo announced on Thursday, March 18 that the state has reached the near $72 million settlement for Altice’s failure to adequately prepare for and restore broadband and cable television service after the storm struck in August last year, leaving 400,000 customers without service. The settlement is the largest-ever in New York State for any company under …
1
2
3
Archive
