Tag:

Consumer Fraud

NY AG James Sues SiriusXM For 'Trapping' Customers In Subscriptions, Making Cancellation Hard NY AG James Sues SiriusXM For 'Trapping' Customers In Subscriptions, Making Cancellation Hard
NY AG James Sues SiriusXM For 'Trapping' Customers In Subscriptions, Making Cancellation Hard New York Attorney General Letitia James is suing SiriusXM Radio for deliberately making it hard for customers to cancel subscriptions by dragging out the interactions required to do so, her office announced.  James announced her lawsuit against the New York City-headquartered company on Wednesday, Dec. 20 following an investigation conducted by her office that found SiriusXM makes it "extremely difficult and frustrating" for customers to cancel their subscriptions, officials said.  "Having to endure a lengthy and frustrating process to cancel a subscription is a stressfu…
Gravestone Scammer Targets Murder Victim's Vineland Mom: 'Sick To My Stomach' Gravestone Scammer Targets Murder Victim's Vineland Mom: 'Sick To My Stomach'
Gravestone Scammer Targets Murder Victim's Vineland Mom: 'Sick To My Stomach' A mom who fell victim to a New Jersey headstone scammer just after she buried her 31-year-old son last year is sharing her story in hopes of putting a stop to a man she says should've been stopped long ago. Nearly a month after Luz Vasquez's son, Chad Stuart, was killed outside of a Vineland bar in September 2022, she was contacted by Gregory Stefan, Jr., who explained he was the owner of Colonial Memorials, a headstone company.  And he wanted Vasquez as a client. Vasquez set up a meeting with Stefan in her Vineland home on Oct. 21, 2022. "He was a professional man, and seemed sympatheti…
Gravestone Company Owner Wanted Out Of NJ For Bilking Customers — Again Gravestone Company Owner Wanted Out Of NJ For Bilking Customers — Again
Gravestone Company Owner Wanted Out Of NJ For Bilking Customers — Again Police are hoping the public can help them locate the owner of a gravestone company who opened a New Jersey business after Pennsylvania officials shut him down for bilking customers. Gregory John Stefan Jr., 53, took money for a headstone and then failed to deliver for his customer, police in Vineland said. Stefan and his father, Gregory John Stefan, Sr., who was involved in previous businesses with his son, have residences in Conshohocken, Upper Darby, and Havertown, PA, records show. Earlier this year, Pennsylvania Acting Attorney General Michelle Henry announced a settlement wi…
Contractor Busted For Stealing Thousands From MA Clients For Uncompleted Work Contractor Busted For Stealing Thousands From MA Clients For Uncompleted Work
Contractor Busted For Stealing Thousands From MA Clients For Uncompleted Work A contractor from New Hampshire who stole thousands of dollars from clients for work he never completed was arrested in Massachusetts this week after a year-long search, authorities said. Several agencies were looking for Robert Merrill, of Seabrook NH, since 2021 for allegedly accepting large deposits of money for home improvement work that he never started.  As the owner of RJM Construction, Merrill was facing larceny charges in Amesbury, Haverhill, Newburyport and West Newbury, The Daily News reports.  He even failed to appear in court after someone filed a small claims&n…
Poughkeepsie Company Accused Of Illegally Towing Cars, Overcharging Poughkeepsie Company Accused Of Illegally Towing Cars, Overcharging
Poughkeepsie Company Accused Of Illegally Towing Cars, Overcharging Towing companies tend to get a bad rap, but one in the Hudson Valley is more than worthy of public scorn, according to a new lawsuit from the New York Attorney General’s Office. The suit, filed Tuesday, June 7, in Dutchess County State Supreme Court, accuses Bobby’s Towing in Poughkeepsie of a host of wrongdoings, including illegally towing cars, overcharging for fees, and falsifying tow tickets. It also alleges that owner and operator Robert Scores has a history of harassing customers with racist and derogatory comments. “Mr. Scores repeatedly violated the City of Poughkeepsie’s Towing Or…
Long Island Pet Store Sued By NY AG For Selling Sick Puppies To Customers Long Island Pet Store Sued By NY AG For Selling Sick Puppies To Customers
Long Island Pet Store Sued By NY AG For Selling Sick Puppies To Customers New York Attorney General Letitia James is pulling no punches in going after a Long Island pet shop that allegedly unlawfully and deceptively sold sick puppies to customers. James announced that she has filed a lawsuit against pet store Shake A Paw for unlawfully selling multiple sick or injured dogs at its Long Island locations in Hicksville and Lynbrook, both in Nassau County. According to investigators, Shake A Paw: Falsely advertised sick pets as healthy; Fabricated health certificates; Failed to disclose the animals’ legitimate medical conditions; Misrepresented puppies’ breeds; Re…
Five Gas Stations Pay NJ More Than $138,000 For Overcharging Customers Five Gas Stations Pay NJ More Than $138,000 For Overcharging Customers
Five Gas Stations Pay NJ More Than $138,000 For Overcharging Customers Five North Jersey gas stations overcharged customers -- including claiming that regular gas was premium -- state authorities said Monday. In a settlement aimed at protecting consumers, Sukhdev Singh and his stations in Newark and Belleville will pay the state more than $138,000 collectively, and promised not to do it again, under an agreement that kept formal charges from being filed, Acting New Jersey Attorney General Andrew J. Bruck said. Bruck identified the stations as: KP Fuel, 864 Mt. Prospect Ave, Newark; BK Fuel, 108 Bloomfield Ave, Newark; Millennium Fuel, 113-119 Franklin Street…
Don't Fall For Them: These Are Top Consumer Scams, NY AG Says Don't Fall For Them: These Are Top Consumer Scams, NY AG Says
Don't Fall For Them: These Are Top Consumer Scams, NY AG Says Attorney General Letitia James highlighted some of the top scams New Yorkers are facing to kick off National Consumer Protection Week. Citing the COVID-19 pandemic, James said that Internet-related and price gouging scams were the greatest threat to consumers, with thousands of complaints levied to her office during 2020. The top 10 consumer complaints in 2020, according to James’ office: Internet-Related (internet services and service providers, data privacy and security, digital media, data breaches, frauds through internet manipulation): 9,832 complaints; COVID-19 Price Gouging (…
Did You Get Your Refund? FTC Recovered $17 Million For MA From Alleged Scammers Did You Get Your Refund? FTC Recovered $17 Million For MA From Alleged Scammers
Did You Get Your Refund? FTC Recovered $17 Million For MA From Alleged Scammers More than $17 million is being returned to people in Massachusetts who had fallen prey to false advertising or another business scam since 2018. According to data provided by the Federal Trade Commission, since July 2018 more than 99,000 Massachusetts residents have been bilked out of $17.65 million through savings and loans, unauthorized debts and charges, grant, and payday loan scams among other types of deception. When the FTC sends refunds, it usually uses customer lists and contact information it gets from the defendants, the FTC said. If that information isn’t available, the agency …
There Is No COVID-19 Vaccination Wait-List - New Scams Exploit Pandemic Fears There Is No COVID-19 Vaccination Wait-List - New Scams Exploit Pandemic Fears
There Is No Covid-19 Vaccination Wait-List - New Scams Exploit Pandemic Fears The winter holidays typically see a surge in scams and this year, crooks are exploiting people’s fears around COVID-19 to get them to open their wallets and/or share personal information. On Tuesday, Dec. 15, the Northwestern District Attorney’s Office warned the community about a host of new COVID-19-themed schemes that are already being used against people. The Federal Trade Commission said vaccine-related scams have begun to make the rounds. To better prepare yourself against being tricked out of money or information, the FTC and DA advised people of the following: You likely will not…
Scam Alert: College Students Targeted By Fake Job Offers Scam Alert: College Students Targeted By Fake Job Offers
Scam Alert: College Students Targeted By Fake Job Offers A new scam is targeting college students with job offers from phony professors. The U.S. Federal Trade Commission for Consumer Information is warning college and university students about a new twist on the fake check scam that defrauds its victims, on average, of about $2,000. People in their 20s are more than twice as likely as people over age 30 to report losing money to fake check scams, the FTC said. About half of the forged check scams in the U.S. revolve around phony job offers. Common fake job offers include car wrapping, mystery shopper, and personal assistant.  “Never use mo…
'Rotten' Apple Pays NJ $3 Million To Settle iPhone Rip-Off Complaint 'Rotten' Apple Pays NJ $3 Million To Settle iPhone Rip-Off Complaint
'Rotten' Apple Pays NJ $3 Million To Settle iPhone Rip-Off Complaint New Jersey is getting more than $3 million from Apple as part of a settlement of charges that it hid and lied about a defect with million of iPhones that made customers buy new ones, authorities announced Wednesday. A multi-state investigation led to a complaint accusing the electronics giant of hiding unexpected power-offs (UPOs), battery health and performance issues, as well as software upgrades that slowed down or “throttled” performance, state Attorney General Gurbir S. Grewal said. Apple doesn't admit to any violations of the law under the $113 million settlement reached with 34 state…
COVID Price Gougers Include Jersey Shore Biz That Marked Up Masks 600%, State Charges COVID Price Gougers Include Jersey Shore Biz That Marked Up Masks 600%, State Charges
COVID Price Gougers Include Jersey Shore Biz That Marked Up Masks 600%, State Charges A dozen COVID price gougers fined by the state include a Jersey Shore business that sold masks at a 600% markup, a Bergen County pharmacy that peddled at-home antibody tests and several other merchants who jacked up prices on bottled water, rice and other essentials, authorities announced Monday.  Performance Supply LLC made “false and misleading statements in advertising N95 mask respirators for sale to personnel from the New York City Office of Citywide Procurement,” New Jersey Attorney General Gurbir S. Grewal said. The Manalapan-based business “misleadingly suggested the company i…
NJ Nursing Home That Crammed Bodies Into Morgue Faces Another Lawsuit NJ Nursing Home That Crammed Bodies Into Morgue Faces Another Lawsuit
NJ Nursing Home That Crammed Bodies Into Morgue Faces Another Lawsuit A New Jersey man whose uncle died at the Sussex County nursing home where 17 corpses were found crammed into a small morgue is now suing the owners with claims that they failed to take adequate precautions to protect residents from contracting COVID-19. Brian Roberts filed the class-action suit against Andover Subacute and Rehabilitation Center I and II Tuesday in Superior Court of Sussex County, NJ.com reports. Roberts’ uncle, Albert Roberts, died at the facility from the virus on April 1. The nursing home violated the consumer fraud act and federal nursing home laws, Roberts alleges in th…
Here Are Top 10 Scams To Avoid, NY Attorney General Says Here Are Top 10 Scams To Avoid, NY Attorney General Says
Here Are Top 10 Scams To Avoid, NY Attorney General Says Fraudsters were busy in 2019, going through drastic efforts in an attempt to scam New Yorkers, according to the Attorney General’s Office. New York Attorney Letitia James released a new report of the top 10 consumer fraud complaints that her office received last year, topped by Internet-related schemes. It was the 14th year in a row that Internet-related complaints topped the list. According to James’ office, the top 10 consumer complaints were: Internet-related (4,436 complaints in 2019); Consumer-related (2,659); Automobile (2,510); Landlord/Tenant disputes (1,910); Utilities (1,811)…
Western Union Paying $153M In Compensation To Seniors Who Lost Money In Phone Scams Western Union Paying $153M In Compensation To Seniors Who Lost Money In Phone Scams
Western Union Paying $153M In Compensation To Seniors Who Lost Money In Phone Scams Western Union “turned a blind eye” to money transfers made by elderly phone scam victims and is now paying for it to the tune of $153 million to more than 109,000 people in the U.S. and abroad, the Justice Department announced Tuesday. The payment “brings some measure of justice for the elderly and other victims,” Assistant Attorney General Brian A. Benczkowski of the Justice Department’s Criminal Division said. It’s only just a start, though. Before it’s done, Western Union must pony up $586 million, which the government is making available to compensate victims of international consumer …
Alert Issued For Driveway Paving Scam Alert Issued For Driveway Paving Scam
Alert Issued For Driveway Paving Scam Area residents are being warned of a driveway paving scam. Several incidents had been reported in the Rochester area last summer, resulting in the arrests of several persons on charges of “Scheme to Defraud.” Late last week, the Putnam County Sheriff’s Office received a complaint from a resident in Garrison reporting an incident. On Tuesday, April 2, two white men approached the homeowner at his residence and identified themselves as being from a paving company, Putnam County Sheriff Robert L. Langley Jr. said.  The men told the homeowner that they had extra asphalt that was alleged…
State Announces Record $174M Settlement With Spectrum: Free HBO Or Showtime, Too State Announces Record $174M Settlement With Spectrum: Free HBO Or Showtime, Too
State Announces Record $174M Settlement With Spectrum: Free HBO Or Showtime, Too "The Wire," "Game of Thrones," "Billions," and "Ray Donovan" may be coming to your television, free of charge. Charter Communications and Spectrum Management has agreed to a record-setting $174 million consumer fraud settlement with New York State Attorney General Barbara Underwood for defrauding Internet subscribers. The settlement comes following a lawsuit that was filed last year alleging that Charter Communications and its predecessor, Time Warner Cable, “denied customers the reliable and fast internet service it had promised.” Underwood said that the record $174.2 million consumer fra…
Feds: North Jersey Moving Companies Raised Prices, Held Items Hostage Feds: North Jersey Moving Companies Raised Prices, Held Items Hostage
Feds: North Jersey Moving Companies Raised Prices, Held Items Hostage The bookkeeper for several North Jersey moving companies was charged in a scheme that defrauded customers out of $2 million over almost five years, federal officials said. Farah Al-Ibrahim, 38 of Essex County, was charged with one count of conspiracy to commit wire fraud before being released on a $100,000 bond, the U.S. Attorney's Office for New Jersey said. Al-Ibrahim handled companies with offices in Clifton and Moonachie, which quoted customers "low-ball" price estimates for moves then raised them significantly -- sometimes up to 400 percent -- on the day of. Such was done after …