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Individuals who may have had information compromised are being notified by mail in full accordance with the HIPAA (Health Insurance Portability and Accountability Act) Breach Notification Rule, which requires HIPAA covered entities and their business associates to provide notification following a breach of personal information.
Federal law enforcement authorities informed MML on Monday, March 16, that a call center employee of MML, who was authorized to work within MML’s billing system, copied certain items of personal information from that billing system and disclosed this information to a third party. The MML employee was immediately terminated and the company performed an extensive investigation and review.
The personal information disclosed by this employee included names, dates of birth and social security numbers. There is no indication that any information about medical history or medical treatment/services was disclosed.
Those individuals whose personal information may have been disclosed during the employee’s tenure with MML (February 2013 to March 2015) are being notified by mail and are being offered identity theft protection services at no cost through Kroll, Inc., a global leader in risk mitigation and response solutions.
Affected individuals are encouraged to take other precautionary measures to protect their personal information, including placing a Fraud Alert and/or Security Freeze on their accounts through a national credit bureau. Individuals should also carefully review all bills and account statements received and report any suspicious activity to the financial institution of the account at issue.
For questions regarding this matter, or to learn whether your personal information may be included in this incident, you may contact the dedicated Kroll call center that has been set-up at 1-855-330-6364, 9 a.m. to 6 p.m. (Eastern Time), Monday through Friday.
